A few months later, I had to have a new water heater installed. Mine was leaking bad, but Terry didn’t have guys available for a week, and I couldn’t wait, so I used another plumber. I had a lot of trouble with that new water heater and had that company out for two service visits to try and figure it out. They just kept telling me it was fine and tried to sell me additional products.
I called Terry for advice…and guess what, he helped me! He gave me great advice even though he didn’t make a dime off of it.
Based on advice Terry gave me, I got this other company I used to replace the water heater, but they never pulled permits for any of the work they did. Terry Overacker Plumbing did everything by the book at my house, and I realize there is something important about that. I will never use another plumber again. Thanks Terry. And sorry.
He quickly diagnosed the problem I was having, and walked through a number of solutions. He ultimately came up with a creative, cost-effective solution to avoid a much more structurally intrusive fix. He was also very patient, answering all of my questions about how different components of my system worked. Couldn’t be happier with the service I received from Jr and Overacker Plumbing – Way to Go!!
CEO, Achieve Services.
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